Shipping policy
Thank you for shopping at Kendy Store.
Processing Time Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times We ship to 237 countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
South African Orders Local orders typically arrive within 3–7 business days depending on your location.
International Orders International delivery times vary by destination and may take 7–21 business days. Please note that customs clearance may cause additional delays beyond our control.
Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date so we can assist you.